The Death of Process

To write great policies, arm those in the future who will kill your darlings

Writing policy and process guidelines is hard. You work for weeks collecting everyone’s feedback, tweaking the wording to avoid all kinds of anti-patterns, and then still you have to watch people use it as a blunt instrument to bludgeon colleagues with anyway. There is no bulletproof policy that can’t be misused. There’s no trick to designing process…



Author of Kill It with Fire Manage Aging Computer Systems (and Future Proof Modern Ones)

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